Embracing the Change
Here at Riverside Training we are embracing the change and leading the way for End-point assessment. Our new apprentices are now fully fledged onto our Apprenticeship Standards on a wide range of qualifications with fantastic results, we are very proud to announce that two out of the three achievers gained a Distinction Grade.
We deliver a broad range of Standards to meet our customers’ needs and expectations and a few of the excellent courses we deliver are Customer Service Practitioner, Team Leader Supervisor, Business Administration,Associate Project Manager and Operational Departmental Manager.
Our highly qualified Team of Assessors are fully operational with the new standards. The new on-programme assessment will be focused on the learning and development of the learner to meet all KSB (knowledge, skills and behaviours) to pass them through to Gateway and complete their final preparation for end-point assessment.
“What is Gateway?”
Gateway is where the Apprentice is signed-off by their Employer and/or Trainer having met all KSB’s and is ready for the final stage - EPA. Every new apprenticeship standard has a specific set of requirements which will be met before they can attempt end-point assessment.
Here are two examples of the new Standards we deliver; the requirements for Gateway and the EPA weighting:
- Customer Service Practitioner (link to Pearson Level 2 End-point Assessment for Customer Service Practitioner)
Showcase
Summative portfolio in which the Apprentices will demonstrate how they have applied and used the KSB’ to the required standards in their everyday working practice;
Observations
Assess the Apprentice’s ability to use a range of interpersonal and communication skills and behaviours to manage their customer’s needs and expectations;
Professional Discussion
Planned structured discussion between the Apprentice and the independent end-point assessor to assess the apprentice’s knowledge and understanding of specific areas of the standard and their ability to apply this in their workplace.
Weighting
Pass– to gain a pass the Apprentice must achieve all the pass grade criteria across all three end-point assessment components.
Distinction– in addition to the pass grade requirements the Apprentice must achieve;
- 7 out of 10 (70%) of the Distinction grade criteria within the Apprenticeship Showcase;
- 4 out of 5 (80%) of the Distinction criteria with the Practical Observation assessment;
- 3 out of 4 (75%) of the Distinction criteria within the Professional Discussion Assessment.
- Team Leader Supervisor (link Pearson Apprenticeship End-point Assessment for Team Leader Supervisor)
Multiple choice test– 45 minutes – component overall grade 30%;
Portfolio of evidence– evidence is generated over the course of the Apprenticeship - component overall grade 20%;
Competency based interview– duration up to 1.5 hours – component overall grade 20%;
Professional discussion– duration up to 45 minutes – component overall grade 20%.
The grade the Apprentice will achieve for the end-point assessment is based on the combined achievement of the specified assessment criteria for all of the four components.
End-point assessment grade Grade requirements
Pass To achieve a Pass, the Apprentice must achieve a minimum of 50% of the available marks in each of the four assessment components.
Range of 50 – 59 marks in total
Merit To achieve a Pass, the Apprentice must achieve a minimum of 50% of the available marks in each of the four assessment components.
Range of 60 - 69 marks in total
Distinction To achieve a Pass, the Apprentice must achieve a minimum of 50% of the available marks in each of the four assessment components.
Minimum of 70 marks in total
15 marks in the multiple choice test
10 marks in the portfolio of evidence
15 marks in the competency-based interview
10 marks in the professional discussion
This is an exciting time for us all at Riverside we are enjoying working closely with our Apprentice’s and employers to deliver quality Standards to meet the needs of their business and development of their workforce.
